Privacy Policy

Effective Date: August 15, 2025

Last Updated: August 15, 2025

Northwest Blinds Inc. (“NWB,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• Personal Identifiers: Name, email address, phone number, mailing address

• Commercial Information: Service inquiries, quote requests, purchase history

• Internet Activity: IP address, browser type, device information, pages visited

• Cookies & Tracking Technologies: Used to improve site performance and personalize your experience

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide customer support

• Process service requests and schedule consultations

• Improve website functionality and user experience

• Send promotional communications (only with your consent)

• Comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests (e.g., improving services)

4. Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Opt out of data sharing or sale (California residents)

• Withdraw consent at any time (EEA residents)

• Request information about how your data is used

To exercise these rights, contact us at privacy@northwestblinds.com.

5. Data Sharing & Third Parties

We may share your information with:

• Website hosting and analytics providers

• Marketing and customer service platforms

• Legal or regulatory authorities when required

All third parties are contractually obligated to protect your data and use it only for authorized purposes.

6. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. While no system is completely secure, we continuously monitor and update our safeguards.

7. Cookies & Tracking

Our website uses cookies to:

• Remember user preferences

• Analyze site traffic and usage patterns

• Deliver relevant content and promotions

You can manage cookie settings through your browser preferences.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data rights, please contact:

Northwest Blinds Inc.

Plainfield, IL

privacy@northwestblinds.com